Insurance claims,investigated and explained.

Starkey Adjusting Services investigates and evaluates insurance claims. We document the loss and explain each step, for policyholders and for the insurance companies they work with.

How a claim works
A kitchen table beside a rain-streaked window, with a folder of papers, a pen and a cup of coffee

Our work

A claim is easier when someone explains every step.

Whether you filed the claim or your insurance company needs the facts on it, the work is the same: find out what happened, record it accurately, and make the evaluation clear.

Policyholders

You filed a claim.

You want to understand what happens next. We explain how the claim is investigated, how the loss is documented, and what you can expect along the way. We also complete Appraisal Services to help bring a claim to a resolution. We also provide a detailed estimate for the repairs that need to take place.

Learn how a claim works

Insurance Carriers

You need independent adjusting.

You need an independent adjuster to investigate and evaluate a claim and report the facts. Here is what we offer carriers, in general terms.

See what we offer carriers
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Every claim starts with a loss at a specific place and time.

How a claim works

Four steps, in plain language.

  1. 1

    Investigate

    We look into the claim, the facts of the loss and the documents that support it.

  2. 2

    Document

    We record the loss in writing, with photographs and notes where they help.

  3. 3

    Evaluate

    We assess the claim against the policy and the facts we have gathered.

  4. 4

    Explain

    We explain each finding and what happens next, so nothing is left to guess.

Insurance Carriers

Independent adjusting for carriers.

Starkey Adjusting Services works with insurance companies as an independent adjusting firm, in general terms: investigating claims, documenting the loss and evaluating each claim on its facts.

We can help insurance carriers with Catastrophe Services when storms damage their insureds' homes.

We also provide a detailed estimate for the repairs that need to take place.

Claim investigation

Looking into the facts of a loss and the documents behind it.

Loss documentation

Recording the loss in writing, with photographs and notes where they help.

Claim evaluation

Assessing the claim against the policy and the facts gathered.

Appraisal Services

Helping to bring claims to a resolution.

Mobile Itel report

We can complete a mobile Itel report.

See the carrier page

A close view of weathered siding and a window frame on the outside of a house, in soft daylight

Home Inspections

Inspect the home before you buy.

We also complete home inspections for a home purchase. A licensed independent adjuster looks at the condition of the house before you commit, and records what is found in writing.

Learn about home inspections
A hand holding a pencil over a printed floor plan on a wooden table

Records

Good notes make a claim easier to decide.

A careful record of the loss, the dates and the documents is the start of any fair evaluation. We build that record for each file, so the people reading it can follow what we found.

About the firm

An independent firm, working claim by claim.

Starkey Adjusting Services is an independent adjusting firm. We are not part of an insurance company, and each claim is worked on its own facts.

Over 20 years of experience in property claims.

About the firm

Contact

Contact the firm.

Call 678-879-3515 or email brian@starkeyadjusting.com.

Have a claim to understand?

Start with the process, step by step.

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